All online orders come Pre-Authorized and will be pending capture.
When a transaction is Pre-Authorized the money will be pending at the financial institution and will not be deposited in our bank until it is captured.
In other words, customer cannot use the funds and we cannot use the funds until it is captured.
Wheel and Tire Superstores carry a lot of brands of wheels and tires but unfortunately we cannot stock every possible part number.
Once an order come in online our team process the order and in case we find out that the product is not available we try to outsource and find the product
in another distribution centers, once it is determined that the product is not available then the customer will be notified by email or phone call and the
transaction will be voided and the money will be back in customer account.